Your Bag
Items: 0
Subtotal
AED 0.00
Delivery
standard delivery
Total
AED 0.00
5% VAT charge included
Items: 0
Subtotal
AED 0.00
Delivery
standard delivery
Total
AED 0.00
5% VAT charge included
How can we help you?
Simple! If for any reason, you are unhappy with your order, you can return the products that are
unworn, free of any stains or smell, with the tags and labels attached within 14 days of the date
of receiving your shipment. If you have a user account with us, you can simply go to the account
icon placed on the top right of your header. Review your purchase history and from there you
can initiate a return for your item.
If you checked out as a guest, and don’t have a user account with us, you can simply click here,
enter all your order details and a return will be initiated.
Yes of course you can! You can reach out to us on Whatsapp to initiate an exchange. Just make sure to share with us all your order details and a reason for exchange, and our team will make it happen for you!
Once we receive your goods back to our warehouse, they go through a quality inspection to check if the item is in its original condition. If approved by our specialist team, returns within the UAE can take up to 14 days to reflect on your bank account depending on your bank’s processing time.
Please make sure your request is placed within 14 days of the date of receiving your shipment. Orders exceeding the 14 days will not be eligible to initiate a return request. If you still cannot initiate your request, then kindly contact our team at customercare@lmnofficial.com. Make sure to mention your order number along with your return request and our team will get back to you in the next 2-3 working days.
If you have a user account with us, you can change your delivery address from there anytime. However, if your order is already dispatched by the delivery team, extra charges may apply for having it delivered to a different location than your primary location when placing your order. You can also reach out to our support team customercare@lmnofficial.com to avoid any further inconveniences.
